Return Policy

At Haldia Bazar, we are committed to delivering fresh and high-quality grocery products. If you are not satisfied with your purchase, we offer an easy return policy under the following conditions:

Return Eligibility

  • Returns are valid within 24 hours (1 day) from the time of delivery.
  • Applicable only for specific products, including:
    • Damaged or defective items
    • Expired products
    • Incorrect items delivered
    • Poor quality fresh items (fruits, vegetables, dairy, etc.)

❌ Non-Returnable Items

  • Opened or used packaged products
  • Items without original packaging
  • Perishable goods after 24 hours
  • Products purchased under special offers/discounts (unless defective)

Return Conditions

  • Product must be unused and in original condition
  • Original invoice or proof of purchase is required
  • Product images may be requested for verification

Refund Process

  • Once approved, refund will be processed within 3–5 working days
  • Refund will be issued via:
    • Original payment method, or
    • Wallet / Store credit (if applicable)

Return Pickup

  • Our delivery partner will arrange a pickup from your location
  • In some cases, customers may be asked to return the item to the store

How to Request a Return

Please contact us within 24 hours of delivery:

  • Website: haldiabazar.com
  • WhatsApp: +91 6294350483
  • Phone: +91 6294350483

Provide your order details and reason for return for quick assistance.

⚠️ Important Note

Haldia Bazar reserves the right to approve or reject returns after inspection of the product.